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LunchBox42
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PostPosted: Tue Sep 02, 2008 5:09 pm Reply with quoteBack to top

Hello all,

I am having some issues getting my Presonus Firestudio 26x26 to work with C4.

I updated the firmware and all on the FS, and made sure all the updates are good on the C4.

The problem: When I boot up the PC, I turn on the Presonus FS, and then the firewire light blinks for a few, and then it turns solid blue. All is good. However when I fire up Cubase, Cubase locks up on something along the lines of "SSE Optimized DSP..." and then all of a sudden the Firestudio fire wire cable starts blinking red and blue again. Then everything locks up until I power off the Presonus. Once it is powered off, the computer begins to respond and Cubase crashes.

Ideas?
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hueseph
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PostPosted: Tue Sep 02, 2008 5:25 pm Reply with quoteBack to top

Posting the specific error message would be good. You may need to change the MIME settings for Cubase before you boot it up. Mostly though, this question would be best asked at the Steinberg.net forum or the Presonus forum.

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LunchBox42
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PostPosted: Tue Sep 02, 2008 6:35 pm Reply with quoteBack to top

Thanks for the information. I thought it might be a hardware issue and went to post on the Presonus forums, but they were not responding. So I figured I would take a stab here to see if anyone experienced the same thing.

It does not give me an error, it just locks up and crashes. :-/
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PostPosted: Tue Sep 02, 2008 6:43 pm Reply with quoteBack to top

"SSE Optimised DSP"

SSE is an instruction extension set available on some processors. What type of CPU do you have? I don't know much about SSE itself, just what it is.
(Or, is the FP acting as a DSP?)

How about a few PC specs, who manufactured your firewire chipset, are you on XP or Vista or some crazy thing like linux+wine?

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LunchBox42
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PostPosted: Tue Sep 02, 2008 9:16 pm Reply with quoteBack to top

Custom build PC:

It is an Intel Core 2 Duo E6600, 2GB RAM, it is Onboard Firewire. Motherboard manuf is Gigabyte X38-DQ6. XP Pro 32bit with SP3. No other software on it except for the Cubase 4 and Presonus drivers.
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PostPosted: Tue Sep 02, 2008 9:22 pm Reply with quoteBack to top

ok C2D has SSE. I thought it would.

Onboard firewire...
There's been known problems with firewire chipsets and apparently Texas Instruments make the best.

Unplug the FS and load Cubase, see if it loads up then?

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LunchBox42
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PostPosted: Tue Sep 02, 2008 9:55 pm Reply with quoteBack to top

Yeah, it Cubase loads no problem when FS isnt on. When FS is on, the whole computer goes wonky. Perhaps I should splurge on a PCI firewire with TI chips?
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PostPosted: Tue Sep 02, 2008 11:04 pm Reply with quoteBack to top

Get a PCI or PCIe Firewire card with a Texas Instruments chipset. accept no substitutes.
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PostPosted: Wed Sep 03, 2008 7:35 am Reply with quoteBack to top

Aye Aye, Capitan!

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Any recommendations on manufactures?
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PostPosted: Wed Sep 03, 2008 9:32 am Reply with quoteBack to top

Make sure to get a 400mhz not a combo with usb or 800mhz. I bought a FP10 and ended up having to send a TI 800mhz Firewire card back because I didn't read the stickies on the Presonus forums. They actually recommend certain brands like I got a Pyro (I think) and it works great. It was like $15 cheaper as well so my restocking fee at least was absorbed.

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LunchBox42
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PostPosted: Wed Sep 03, 2008 5:23 pm Reply with quoteBack to top

Ok. Before I go to buy one, I double checked the chip of the onboard firewire ,and it shows a TI chip. Should I still get a PCIe one?
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PostPosted: Wed Sep 03, 2008 9:46 pm Reply with quoteBack to top

Clever.

No idea.

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PostPosted: Thu Sep 04, 2008 2:56 am Reply with quoteBack to top

What does your error log say? You can find it at

c://program files/steinberg/cubase4/Cubase4.log

Post the last entry here. They're usually gibberish, but they can at least give a clue where to look. If you're not getting any BSOD, it's more tha likely software or driver related.

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PostPosted: Thu Sep 04, 2008 7:12 pm Reply with quoteBack to top

Hey,

There is no log in that folder, or anywhere that I can tell. Just four *.opt files, 2x *.dll, and the cubase exe.
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PostPosted: Fri Sep 05, 2008 5:27 am Reply with quoteBack to top

There certainly should be. Use the windows search facility to search for the key word 'log'. It should be in that folder, as it's part of the main installation.

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